The idea of teaching a child how to answer the telephone seems relatively easy, right? Think again. There are so many things to consider today that we would have never have considered in years past. Here are a few simple guidelines for parents to consider when teaching their children telephone etiquette. Read More
Diane Gottsman is a nationally recognized etiquette and protocol expert who leads age-appropriate etiquette programs for children as well as adults striving to fine-tune their skills. She has a master’s degree in sociology/education. For more information, check out www.protocolschooloftexas.com.